I wish to cancel my booking after placing a reservation deposit. Is there a charge for that?
A Php2,000 reservation deposit is term as an advance rental payment. There is a cancellation fee and the amount depends on how close it is to your booking:
7 day or less after placing the booking: Php2,500
More than 7 days before your booking: Php1,800
More than 14 days before your booking: Full refund of reservation deposit*
*refund apply to cash deposit via OTC, bank transfer and cash collection. Reversal of credit card refund may incur an administrative expense chargeback. 1-Jan-2018